Privacy Policy

Welcome to https://www.rtz.tech (the "Website"), operated by Retrofitting-to-Zero AG (RTZ) ("we," "us," or "our"), a company based in Switzerland. We respect your privacy and are committed to protecting your personal data in accordance with Swiss data protection laws (such as the Federal Act on Data Protection - FADP/nFADP) and other applicable regulations like the GDPR, where relevant.

This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, including any interaction via our contact form.

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Effective Date: 01.05.2025

We collect information about you in the following ways:

• Personal Data You Provide Directly:

  • When you contact us via the contact form or directly via email, you provide us with personal information which includes your:

    • First Name

    • Last Name

    • Phone Number

    • Email address

    • The content of your Message

  • Records and copies of your correspondence if you contact us.

• Information Collected Automatically:

  • Our Website is built using Wix Studio. Wix and integrated third-party services, such as Google Services (including Google Analytics), may use automatic data collection technologies (like cookies, log files, pixels) to collect certain information about your device and Browse activity when you visit our Website. This may include:

    • Your IP address

    • Browser type and version

    • Operating system

    • Referring URLs

    • Pages viewed on our site and time spent on pages

    • General geographic location (inferred from IP address)

    • Other technical information about your device and connection.

We use the information we collect primarily for the following purposes:

• To respond to your inquiries submitted via the contact form or email ("to contact you").

• To operate, maintain, and improve our Website.

• To analyze website traffic and user behaviour using tools like Google Analytics, helping us understand how visitors use our site and enhance user experience.

• To ensure the security of our Website.

• To comply with applicable legal obligations.

Our legal basis for processing your personal data is typically:

• Responding to your inquiries: Processing is necessary to take steps at your request prior to potentially entering into a contract, or based on our legitimate interest to respond to user communications.

• Website Analytics (e.g., Google Analytics): Based on our legitimate interest to understand and improve our website's performance and user experience. However, depending on the specific configuration and jurisdiction (especially in the EU/EEA and potentially Switzerland under evolving guidance), the use of analytics cookies may require your explicit consent, typically obtained via a cookie banner.

• Website Operation & Security: Based on our legitimate interest to operate the website effectively and securely.

• Legal Compliance: Processing is necessary to comply with a legal obligation.

We do not sell your personal data. We may share your information with third parties only in the following situations:

• Service Providers: We share information with third-party vendors and service providers who perform services on our behalf. This includes:

  • Wix: Our website hosting and platform provider (Wix.com Ltd., based in Israel, with global operations). Wix processes data according to their privacy policy.

  • Google: For website analytics (Google Analytics) and potentially other integrated services. Google LLC is based in the US and processes data according to their privacy policy.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency) in accordance with Swiss law.

• Protection of Rights: If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of RTZ, our users, or others.

These service providers are generally obligated to protect your data and use it only for the purposes for which we disclose it to them.

Under Swiss law (nFADP) and potentially GDPR (if applicable), you have rights regarding your personal data. These may include:

• The right to access: Request information about and access to the personal data we hold about you.

• The right to rectification: Request correction of inaccurate or incomplete data.

• The right to erasure: Request deletion of your personal data, under certain conditions.

• The right to restrict processing: Request limitation of how we use your data, under certain conditions.

• The right to object to processing: Object to processing based on our legitimate interests.

• The right to data portability: Request transfer of your data to you or another organization, under certain conditions.

• The right to withdraw consent: If processing is based on consent (e.g., for certain cookies), you can withdraw it at any time.

To exercise these rights, please contact the Data Controller using the details below. We may need to verify your identity before responding to your request. You also have the right to lodge a complaint with the relevant supervisory authority (in Switzerland, the Federal Data Protection and Information Commissioner - FDPIC).

We take the security of your data seriously and implement technical and organizational measures to protect it.

• Our website uses SSL encryption (HTTPS) to protect data transmitted between your browser and our server.

• Access to our website hosting platform (Wix Studio) is protected by administrative measures including 2-Factor Authentication.

While we strive to use commercially acceptable means to protect your Personal Data, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

We retain personal data collected via the contact form for as long as necessary to fulfill the purpose for which it was collected (i.e., respond to your inquiry and manage any subsequent relationship or communication), and to comply with any applicable legal, accounting, or reporting requirements. Data collected for analytics is typically retained according to the policies of the analytics provider (e.g., Google Analytics) or our defined retention settings within that service.

Our Website, built on Wix Studio, uses cookies and similar technologies. Some cookies are essential for the Website to function properly (e.g., session management, security). We also use Google Analytics, which places cookies to help us analyze website usage.

• Wix Cookies: May include essential and functional cookies placed by the platform.

• Google Analytics Cookies: Used to collect information about how visitors use our site.

For users in Switzerland and the EU/EEA, consent is likely required for non-essential cookies, such as those used by Google Analytics. We recommend implementing a cookie consent banner that allows users to manage their preferences and provides more detailed information about the specific cookies used. Consider creating a separate Cookie Policy linked here for more detail. You can usually manage cookie preferences through your browser settings as well.

Our service providers, Wix (based in Israel/USA) and Google (based in the USA), may process your data outside of Switzerland and the European Economic Area. When we transfer personal data internationally, we ensure that appropriate safeguards are in place as required by Swiss law (nFADP) and GDPR (if applicable). These safeguards may include adequacy decisions (e.g., Switzerland's recognition of adequacy for certain countries, or the Swiss-US Data Privacy Framework where applicable and relied upon by the provider) or the use of Standard Contractual Clauses (SCCs) approved by relevant authorities.

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we might have any information from or about a child under 16, please contact us immediately.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Effective Date" at the top. We encourage you to review this policy periodically.

The Data Controller responsible for the processing of personal data via this Website is:

• Company: Retrofitting-to-Zero AG (RTZ)

• Name: Camilo Rices Schumacher

• Email: info@rtz.tech

• Postal Address: Aarbergstrasse 46, 2503 Biel, Switzerland

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us using the details above.